Humanising your automation experience


Intelligent Automation for Housing Providers Guide

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Our approach

At human+ we work with you to realise the benefits of Robotic Process Automation (RPA). Allowing your people, organisation and customer experience to thrive by replacing repetitive and rules-based tasks with automation technology.

We’ll help you join any legacy technology with the new and modern, removing the need to wait for any major systems replacement programme. While making sure that we have a holistic view of the impact that replacing a process will have.

And all delivered with our extensive first-hand experience of delivering digital transformation.

The difference we make

Our belief is that the success of Robotic Process Automation relies on engaging stakeholders, implementing the right technology and enabling the people central to its adoption.

Our goal is to drive efficiencies across the organisation and create a self-sufficient centre of excellence for the future, while helping people focus on more interesting, business-critical work.

Our services

All three services are designed to deliver a successful Robotic Process Automation experience.

  • Consultancy

    Whether it’s creating the business case to help you educate your people and secure funding; identifying and analysing the most suitable processes for automation; or advising on the right technology fit, our agile methodology means we deliver in a rapid and iterative way. 

  • Implementation

    Our Accelerated Implementation plan is designed to get you up and running and delivering results and return on investment quickly. It includes process analysis, design and build - all with documented plans. And supported with an extensive employee engagement plan.

  • Ongoing support

    Through our RPA-as-a-Service model you can access a number of options and levels of ongoing support. From providing technical support for the software and/or infrastructure, to acting as your Centre of Excellence, you can subscribe to the service which suits you.

Technology partners

When working with human+, you have access to the top global Robotic Process Automation technology providers. We’ll help you pick the one that suits your organisation the best.

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  • Blueprism Cloud
    Blueprism Cloud
  • uipath

About us

human+ was born out of the Intelligent Automation practice of Notbinary, renowned pioneers in solving complex digital challenges for the public, private and third sectors.

We’re a part of The Panoply, a world-class group of creative technology companies, helping organisations redesign today and invent tomorrow.

Meet some of our team

Together David and Ciara lead human+ and our team of some of the best RPA experts in the UK.

  • David Biden

    David has been advising organisations on how to practically apply modern technologies to their business for many years. His passion now lies in helping complex organisations unlock the full potential of their own people through the use of Robotic Process Automation, while improving the lives of the citizens and customers they support.

  • Ciara MacCooey

    As our Chief Operating Officer Ciara uses her years of experience of delivering digital, operational and commercial solutions into complex and challenging service-led environments. She has an infectious passion for helping organisations flourish by unlocking the benefits of a digital workforce. Her natural ability to engage with stakeholders at all levels brings transformational results.

  • Grant Grobler

    Grant is our Chief Technology Officer with a career specialising in the implementation of Robotic Process Automation. He combines his technical expertise and broad experience to deliver automation that aims to compliment and enhance existing human effort.

  • Oliver Cook

    Oliver heads up our delivery team. He has extensive experience working at all levels of government in Australia and the UK in implementing agile and user-centred design methods that provide an improved service experience for citizens. He is passionate about the role intelligent automation can play in improving government services and citizen engagement.

  • Honor Paddock

    Responsible for directing and managing the public image of human+, as well as all elements of internal and external communications, Honor heads up everything marcomms related.

  • Zdravko Botushanov

    Zdravko has solid experience as a technical trainer and consultant in the automation sphere and has delivered trainings and consultancy to more than 30 companies in UK, Bulgaria, Germany, Portugal, Sweden, Poland and Croatia. His dream is to improve the lives of millions of people by changing business and education for the better.

  • Marin Stoykov

    Marin started building his experience in the IT world as a technical consultant. The skills he gained helped him become a team leader, successfully managing a small team and building a strong connection between customers and providers. Every new project is a challenge he faces with a huge enthusiasm.

  • Balazs Roman

    Balazs graduated in Business IT and has spent the last 4 years working with IBM in Budapest before relocating to London to join us as a Junior RPA Consultant. His mission is to ensure that our clients receive the best bots!

  • Galimir Ganchev

    As one of our RPA consultants as you'd expect he has a keen interest in continuously developing his knowledge of automation tech for the benefit of the organisations he work with. And for those clients interested in other technologies feel free to ask him about his experience of Virtual Reality / Mixed Reality.

  • Vasil Harizanov

    Vasil is a Robotics Process Automation Consultant with extensive experience in implementing various RPA solutions. His IT background and innovative thinking supports Vasil in providing robust, quality and highly effective automations that are reliable and ease customers' everyday work.

  • Stefan Danov

    Stefan is an RPA consultant with experience in automation and quality assurance. Moreover, he is very enthusiastic about technology and innovations. He believes that automation can definitely help companies to increase their product quality and process efficiency.

  • Martin Griffith

    Martin developed an interest in RPA after working extensively in education and workshop-leading, and he brings his passion for distilling and sharing information to his role as an RPA consultant. He is passionate about creating new efficiencies within organisations and freeing workers from mundane and repetitive tasks.

  • Milly Price

    Milly’s background is customer-service-centric, mainly in hospitality and retail management. She is now utilising her impressive interpersonal skills in her role as graduate Account Director. Her aim is to help organisations realise their Intelligent Automation potential and support them along the journey.

  • Neal Gandhi

    Neal is a serial tech entrepreneur having co-founded four companies that exited successfully with a combined value of £117m. He uses this experience to help develop the human+ business in his roles as Executive Director and Chief Executive Officer and Co-Founder of The Panoply, our Group company.

  • Sacha Rook

    As an ex-public sector CTO, Sacha uses his extensive digital first approach to help organisations adopt the latest technologies. In his role as Non-Executive Director and as one of the co founders of The Panoply and Notbinary, Sacha will support the leadership to scale human+ in response to customer demands.

  • James Herbert

    Civil Servant turned entrepreneur, James has successfully founded a number of businesses all of which seek to use modern technology and digital techniques to improve public service delivery. A founding member of The Panoply and CEO of Notbinary James will support the human+ leadership team across sales and people operations.

  • David Cleden

    Our bidding activity is an integral part of business development and without an expert in public procurement like David, we’d find it hard to curate the accurate description of our services on the various public frameworks and write the submissions that are our lifeblood.

Join us

We're always looking for Robotic Process Automation experts to join us. Whether you're an RPA developer, business analyst or architect we want great people in our team.

However you identify and wherever you’re from, you can belong here. What’s most important to us is having a dynamic team who live our values of collaboration and excellence every day. And we're completely committed to fostering an open, supportive and inclusive culture where everyone can focus on just being themselves while also reaching their full potential.

Send us a note or your CV.

Get in touch