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Account Managers

  • David Biden
  • Jul 27, 2020

Role: Intelligent Automation Account Manager

Employment Term: Permanent

Location: Home based with travel

Salary: £60,000

Who We are

human+ are a pioneering Automation Consultancy operating in both the public and private sectors. We’re a part of The Panoply, a world-class group of creative technology companies, helping organisations redesign today and invent tomorrow.

Our belief is that the success of Intelligent Automation relies on engaging stakeholders, implementing the right technology and enabling the people central to its adoption. Our goal is to drive efficiencies across the organisation and improve customer experience, while helping people focus on more interesting, business-critical work.

Due to rapid growth we are seeking applications from energetic, enthusiastic and motivated account managers to join our team and be part of driving our growth. Candidates are assured a dynamic and vibrant workplace, a receptive marketplace, a differentiated solution, and a world of possibilities for the future. 

Meet the team under the About Us section above.

Description of Role

An Automation Account Manager is responsible for ensuring continued successful partnerships with our customers. This will include the identification of new opportunities within an existing client and the management of the commercial relationship with that client. 

The role will require the individual to work across a number of business areas, ranging from senior level executives, project stakeholders at all levels within customer organisations to the internal human + teams across sales and delivery. Our sales team is responsible for ensuring the continued growth of our business pipeline through the development of trusted relationships with new and existing clients.

Required Skills and Prerequisites

We are looking for a highly motivated, energetic and proactive individual to join our demanding delivery team. The following behavioural skills are highly desirable:

  • Ability to communicate confidently in a customer facing environment

  • Able to increase human+ revenues from existing clients

  • Able to take ownership of a desire or business problem and manage it through the sales cycle through to completion

  • Management of a complex, consultative sales cycles with multiple stakeholders across multiple clients

  • Strong listener that can demonstrate the ability to understand customer requirements and translate these into a business or technical proposal

  • An interest of the theory behind Intelligent Automation techniques, RPA software and Artificial Intelligence

Desirable Technical Skills

  • Good knowledge of RPA and Intelligent Automation

  • A good understanding of the RPA vendor tools and marketplace

  • A good level of business process management

Apply by sending your CV along with a covering note with why you want to join us to David Biden

David Biden

David has trained and mentored many individuals and believes the best leaders are great teachers.