Robotic Process Automation (RPA) is often associated with employees being replaced by software. Some RPA providers don’t do enough to counter this poor image, but, at human+, while we recognise that RPA is the future, we also want to be on the right side of history. For this reason, we have built a company based on the ethos that labour turnover should be minimised by up-skilling employees, rather than replacing them.
We always look at the bigger picture. RPA is not a solution to a single problem, its effects ripple across an entire organisation. If roles become redundant, we believe it is important to redeploy workers to fill vacancies and close the growing skills gap. Similarly, we encourage clients to involve all stakeholders in RPA investment decisions, allowing more efficient implementation and savings across the organisation.
At human+, our priority isn’t just to help companies innovate and automate business processes; but to educate all those effected by the changes to ensure all stakeholders benefit from RPA, not just those at the top.
To learn more about our ethical approach to RPA, check out CEO David Biden’s recent article for Computing magazine: https://www.computing.co.uk/ctg/news/3076054/the-ethical-route-to-rpa